The second-hand marketplace Shoppers Express Frustration Regarding Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to review their products and manually change the size if necessary, which has left users frustrated.
Size Classification Updates
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices following member complaints.
